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St. Anne’s recognized as a top provider of Overall Quality, Member Service, and Community Contribution in Banking Choice Awards

St. Anne’s Credit Union has been recognized as a top provider of Overall Quality, Member Service, and Community Contribution in the first annual Banking Choice Awards. 

The Banking Choice Awards – developed in conjunction with The Warren Group and Customer Experience Solutions – celebrates the many financial institutions in Massachusetts that provide outstanding service to their members based exclusively on customer feedback. The awards celebrate the various institutions that surpass the competition in serving their customers in four categories: member service, technology, contribution to the community, and overall quality.

 

Eileen M. Danahey, St. Anne’s President & CEO said, “On behalf of the Credit Union, I’d like to thank our dedicated members for voting us a top winner in these categories. Our employees’ dedication and excellence earned this honor for our company. Not only are St. Anne’s employees great bankers, they are great community bankers who take great pride in their work, and also in devoting their time, effort and money to improve the communities they serve and in which they live. Since 1936, St. Anne’s has been focused on strengthening the local communities and we are humbled to be awarded these honors alongside our repeated recognition as a leading lender and a readers’ choice best financial institution. From our tellers to our boardroom, everyone at St. Anne’s is committed to making our members our first priority. We will continue to enhance our member service, technology, community contribution and overall quality to bring the best in banking to our service areas and help individuals achieve their financial goals.”

The results are based upon 98,392 reviews of financial institutions by their own customers, collected in the Massachusetts Banking Benchmarks. The Benchmarks are conducted by Customer Experience Solutions and gather objective customer and prospect feedback for over 300 banking institutions across the State. The ratings and local rankings on 53 banking metrics are provided to subscribers in January and July every year.

 

“St. Anne’s Credit Union has set the standard for serving their customers,” said Tim Warren, CEO of The Warren Group. “This award is a testament to their never-ending pursuit to set the bar for excellence in the banking community.”