for family  for business
Access Your Accounts Online
Learn More
st. annes logo spanish portugese


How to Activate Your ATM/Debit Card and Change Your PIN Number

You can easily activate your ATM/Debit Card at any St. Anne’s Credit Union location or any ATM most convenient to you. You can also activate your ATM/Debit Card over the phone as well as change your PIN number utilizing our automated telephone service.  Note: You will need to know the original PIN number assigned to your St. Anne’s ATM/Debit Card in order to create a new PIN number by phone.


To activate your ATM/Debit Card at St. Anne’s ATMs:

1.     Enter your ATM/Debit Card and PIN number.
2.     Select ‘Balance Inquiry’ or any other action to activate your card.


To activate or change your ATM/Debit Card PIN over the phone:

1.       Call toll-free 1-800-992-3808.

2.       Follow the prompts to enter your card number and the security responses to verify yourself.  Once your identity has been confirmed, you are then able to set a new PIN number or activate your card. 


Note: if you are unable to validate your personal information, you will then be transferred to a Call Center Representative who will be able to assist you.