Available now!
Say hello to your video teller from St. Anne’s.
Bringing personalized service to the convenience of an ATM, St. Anne’s is now offering the latest in technology! With your convenience in mind, St. Anne’s video tellers allow the flexibility to perform most transactions with a live banking associate – without stepping into a branch.
Why should I use the live teller feature, and what are the features?
Live video tellers combine the convenience of an ATM with the personal service of a banking associate in a branch – allowing you to communicate with a real person through a video monitor and speakers. There’s even the option to use the connected telephone, adjust the volume, or utilize the touch screen to chat privately!*
As an added benefit, the video teller option is open beyond the branch’s normal business hours. Off-hours, they work just like a regular ATM, allowing you access to your money 24/7.
Live Video Teller Features:
Advanced video chat technology
Talk to a real banking associate – live!
Extended hours – open before and past branch closing time
ATM is available 24 hours a day, 7 days a week
Deposit and withdraw
Cash checks
Transfer between accounts
Make loan payments
Where are the locations of your video tellers and hours?
Try out our new video tellers at any of our branch locations available from 7 a.m. - 7 p.m. Monday through Friday, 8 am. - 2 p.m. on Saturdays and 10 a.m. - 2 p.m. on Sundays!
Visit this page often for the most updated information, including more locations!
*For security and training purposes, all transactions are recorded.
FREQUENTLY ASKED QUESTIONS
What is a Live Video Teller?
Live Video Tellers combine the convenience of an ATM with the personal service of a teller in a branch – allowing you to communicate with a real person through a video monitor and speakers. There’s even the option to use the connected telephone, adjust the volume or utilize the touch screen to chat privately!* As an added benefit, the video teller option is open beyond the branch’s normal business hours. Off hours, they work just like a regular ATM, allowing you access to your money 24/7.*For security and training purposes, all transactions are recorded.
How do I use the machine?
Simply touch the screen to get started. One of our tellers appears on-screen as a video conference, much like FaceTime, to assist you with the same transactions you usually do. You may also opt to use the machine as a regular ATM to complete your transaction. It’s that easy!
What are the benefits?
1. Extended Hours: Bank before and after branch hours, whenever it works for you.
2. Shorter Lines: More tellers means less waiting!
3. Live Personal Assistance: Get help from a real, live St. Anne's teller!
4. More Privacy: Live Video Tellers provide a more secure way to complete transactions while on the go.
5. Maximum Convenience: Access nearly all in-branch teller services – on your schedule. We even eliminated the need for filling out deposit slips!
6. Versatility: The machines also function as ATMs. Do you just need to grab cash quick? You can do that! Use our machines to withdraw money just like you've always done.
Are Live Video Tellers replacing St. Anne’s employees?
No, actually, we have added an entire department for this service! When you use one of our machines, you are served by one of our St. Anne’s team members. They work remotely from a centralized location, but you can see them and talk to them on-screen just as you would in person.