Privacy

At St. Anne's Credit Union, we are committed to protecting your privacy.

We pride ourselves on maintaining confidential information with the utmost respect and integrity.

WHAT DOES ST. ANNE'S CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

The security of our member's personal information is important to us at St. Anne's Credit Union and protecting your privacy, whether through the limitation of our sharing practices, as detailed above, or in how we interact with you through our internet banking applications, is a commitment that we make every day. We have created the following policy statement to disclose the information gathering and dissemination practices for our website:

Visitors to the St. Anne's Credit Union website will remain anonymous. We do not collect personal identifying information about visitors to our site. We use your IP address to help diagnose problems with our server, and to administer our website. Our servers collect standard non-identifying information about visitors to the site, such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usage.

We use cookies for our loan and deposit calculators, as well as to deliver content specific to your interests or geography. Any information provided to us through our website (i.e. email or information request forms) will be used solely for answering visitors' questions, or conducting Credit Union business. Demographic information - including name, age, email or mailing addresses - will not be distributed, or sold, to any outside source. As email communications are not secure, we strongly advise that you do not include any confidential, non-public, or sensitive information, such as social security or account numbers, in this format.

Information provided through submission of an online application will be used solely for processing that application. By submitting the online application, visitors are giving St. Anne's Credit Union permission to complete the necessary credit checks. Applicants may be contacted for additional information if the application was not filled out completely. We are happy to provide a secure application for our visitors' use. St. Anne's Credit Union uses 128-bit encryption (the highest level that browsers can handle) to safeguard your information. Our security certificate has been issued by VeriSign.

This site may contain links to community websites. St. Anne's Credit Union is not responsible for the privacy practices or the content of such websites.

Accessibility

St. Anne’s is committed to providing a website experience that is as accessible as our locations and have enhanced our website to increase usability for all visitors as we strive to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines.

We recommend using the most current versions of the computer-based assistive technology applications and most current version of Chrome, Firefox, Safari or Microsoft Edge. By using the controls provided by your browser, you can personalize the content presentation to suit your needs. Keeping your browsers up-to-date will ensure that you have the most options for accessibility. Newer browsers tend to provide more display options to make content accessible, and may work better with assistive technologies. We do not provide assistive technology applications or browsers. Please visit the individual manufacturer site for information about how to obtain them.

Contact us for additional help or feedback

If you’re a person with a disability and would like to send us feedback about accessibility, need additional ADA assistance or help with your account, Online or Mobile Banking, click here for various ways to contact us. Please don’t include your account or personal information.

Privacy Policy

What do we do with your informa
Facts WHAT DOES ST. ANNE'S CREDIT UNION OF FALL RIVER, MA DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Name, address, Social Security Number, and income
  • Account Balances and Payment History
  • Credit History and Credit Scores
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons St. Anne's Credit Union chooses to share; and whether you can limit the sharing.

Why We share your information
Reasons we can share your personal information Does St. Anne's Credit Union share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our Marketing purposes -
to offer our products and services to you		 Yes No
For joint marketing with other financial companies No We Don't Share
For our affiliates' everyday business purposes -
information about your transactions and experiences		 No We Don't Share
For our affiliates' everyday business purposes -
information about your creditworthiness		 No We Don't Share
For our non-affiliates to market to you No We Don't Share

Questions? Call us at 1(877) 782-6637

What we do
What We Do How
How does St. Anne's Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does St. Anne's Credit Union collect my personal information? We collect your personal information, for example, when you
  • open an account
  • apply for a loan
  • use your credit or debit card
  • pay your bills
  • make deposits to or withdrawals from the accounts with us
We also collect your information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions
Definitions Example
Affiliates Companies related by common ownership or control. They can be financial or non-financial companies.
  • St. Anne's Credit Union has no affiliates
Non-affiliates Companies not related by common ownership or control. They can be financial or non-financial companies.
  • St. Anne's Credit Union does not share with non-affiliates so they can market to you.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners may include insurance companies

LOCATION SERVICES

·  Location Information. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services.  If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.

LINKS TO OTHER SITES

·  The App may contain links to third party websites. When you click on a link to any other website or location, you will leave the App and go to another site and another entity may collect personal and/or anonymous information from you. The App’s provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites. We encourage you to read the privacy policy of every website you visit.

YOUR CHOICES REGARDING YOUR INFORMATION

· You have several choices regarding use of information on the Services.

· (a) How We Respond to Do Not Track Signals. Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise its policy on responding to these signals.

· (b) Access, Update, or Correct Your Information.  You can access, update, or correct your information by changing preferences in your account. For additional requests, please contact us.  

· (c) Opting Out of Email or SMS Communications. If you have signed up to receive our email marketing communications, you can unsubscribe any time by clicking the "unsubscribe" link included at the bottom of the email or other electronic communication. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information under "Contact Us" below. If you provide your phone number through the Services, we may send you notifications by SMS, such as providing a fraud alert. You may opt out of SMS communications by unlinking your mobile phone number through the Services.

· (d) Opting Out of Location Tracking. If you initially consented to the collection of geo-location information through the Services, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of the App.